Privacy Policy of Bernardine Digital

Updated: November 2024

At Bernardine Digital, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information.

1. Data Controller

Bernardine Digital, based at [insert address or relevant information], is the Data Controller responsible for the processing of the personal data we collect.

For queries regarding this Privacy Policy, you may contact us via email at: info@bernardinedigital.com.

2. Data Collected

We collect the following personal data as necessary:

  • Account Information: Name, email, phone number, and address (when applicable).

  • Payment Information: Data required to process payments (e.g., card numbers or bank details) are handled by secure payment platforms and are not stored directly by us.

  • Browsing Data: Information about your interaction with our website (cookies, IP address, approximate location, device used).

3. Purpose of Data Processing

We use your data to:

  • Process Purchases: Ensure products purchased are correctly delivered.

  • Communication: Respond to enquiries and send notifications related to orders.

  • Marketing (if authorised): Share offers, news, and product updates.

  • Service Improvement: Analyse and enhance user experience on our website.

4. Legal Basis for Data Processing

We process your personal data based on:

  • Contract Execution (to fulfil orders).

  • Explicit Consent (for marketing communications).

  • Legal Compliance.

  • Legitimate Interest (to improve our services and ensure security).

5. Sharing Data with Third Parties

We only share data with third parties when necessary:

  • Payment Providers: Such as Stripe, PayPal, or others.

  • Shipping Services: Should physical products be introduced in the future.

  • Marketing Platforms: Tools such as MailChimp or Google Analytics.

  • Legal Authorities: When required by law.

We ensure all third parties comply with GDPR (General Data Protection Regulation) standards.

6. Data Storage and Security

Your data is stored on secure servers and protected by technical and organisational measures. We retain data only for as long as necessary to fulfil the purposes mentioned or as required by law.

7. User Rights

Under GDPR, you have the following rights:

  • Access: Request copies of the personal data we hold.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure: Request the deletion of your data (where applicable).

  • Portability: Transfer your data to another provider.

  • Objection: Refuse the use of your data for marketing or other legitimate interests.

To exercise your rights, email us at: info@bernardinedigital.com.

8. Cookies

We use cookies to enhance user experience. You can manage cookie settings directly in your browser. For more details, see our [Cookie Policy].

9. International Expansion

If we sell outside Portugal in the future, we will adapt this Privacy Policy to ensure compliance with local privacy laws.

10. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. We recommend reviewing this page regularly to stay informed of any changes.

Contact

For questions or concerns regarding this Privacy Policy, please contact us at:

Thank you for placing your trust in Bernardine Digital.